{"slug": "replyio", "name": "Reply.io", "website": "https://reply.io", "summary": "Reply.io is a sales engagement platform that runs multichannel sequences combining cold email, automated LinkedIn actions, calls and SMS, with a B2B contact database and an AI SDR agent.", "categories": ["linkedin-automation", "multichannel", "lead-enrichment"], "scores": {"components": {"safety": {"label": "Safety & Account Health", "score": 93.6, "coverage": 0.4, "leaves": {"dedicated_proxy": null, "limits_safety": 1.0, "account_rotation": null, "runs_offline": null, "pending_cleanup": 1.0}}, "multichannel": {"label": "Multichannel & Data Quality", "score": 95.5, "coverage": 1.0, "leaves": {"multichannel_native": 1.0, "li_actions": 1.0, "unified_inbox": 1.0, "email_finder_quality": 0.85, "sales_navigator": 1.0}}, "pricing": {"label": "Pricing & Value", "score": 63.9, "coverage": 1.0, "leaves": {"pricing_transparency": 1.0, "price_value": 0.399}}, "ai": {"label": "AI & Developer Readiness", "score": 100.0, "coverage": 1.0, "leaves": {"mcp": 1.0, "api": 1.0, "openapi": 1.0, "webhooks": 1.0, "zapier": 1.0}}, "reputation": {"label": "Reputation", "score": 80.0, "coverage": 1.0, "leaves": {"reviews": 0.8}}, "free": {"label": "Free Tier / Trial", "score": 70.0, "coverage": 1.0, "leaves": {"free_access": 0.7}}}, "profiles": {"general": {"score": 87.4, "coverage": 0.832, "rank": 7}, "by-type": {"score": 87.9, "coverage": 0.79, "rank": 7}, "team": {"score": 88.1, "coverage": 0.85, "rank": 7}}}, "url": "https://outreach.toys/tools/replyio/", "facts": {"type": {"v": null, "e": "not-verified", "s": null, "checked": "2026-10-15", "n": "No fetched Reply page states the deployment model (cloud vs desktop) for LinkedIn automation."}, "li_profile_views": {"v": true, "e": "official-docs", "s": "https://how.reply.io/capabilities/linkedin-outreach/", "checked": "2026-10-15", "n": "View Profile is one of nine automatic LinkedIn step types."}, "li_follows": {"v": true, "e": "official-docs", "s": "https://how.reply.io/capabilities/linkedin-outreach/", "checked": "2026-10-15", "n": "Follow Profile is an automatic step type."}, "li_likes": {"v": true, "e": "official-docs", "s": "https://how.reply.io/capabilities/linkedin-outreach/", "checked": "2026-10-15", "n": "Like Recent Posts is an automatic step type."}, "li_connection_requests": {"v": true, "e": "official-docs", "s": "https://how.reply.io/capabilities/linkedin-outreach/", "checked": "2026-10-15", "n": "Connect is an automatic step type (note up to 300 characters)."}, "li_messages": {"v": true, "e": "official-docs", "s": "https://how.reply.io/capabilities/linkedin-outreach/", "checked": "2026-10-15", "n": "Message is an automatic step type (1st-degree connections only). Voice and AI voice messages are also supported."}, "li_inmail": {"v": true, "e": "official-docs", "s": "https://how.reply.io/capabilities/linkedin-outreach/", "checked": "2026-10-15", "n": "InMail is an automatic step type; requires a Sales Navigator subscription with InMail credits."}, "li_endorsements": {"v": true, "e": "official-docs", "s": "https://how.reply.io/capabilities/linkedin-outreach/", "checked": "2026-10-15", "n": "Endorse Skills is an automatic step type."}, "li_conditional_logic": {"v": true, "e": "official-docs", "s": "https://how.reply.io/capabilities/linkedin-outreach/", "checked": "2026-10-15", "n": "Connection acceptance and InMail status (Accepted/Rejected) can be used to branch a sequence; conditional sequences use Condition steps."}, "li_sales_navigator": {"v": true, "e": "official-docs", "s": "https://how.reply.io/how-to/find-contacts-on-linkedin/", "checked": "2026-10-15", "n": "The Chrome extension (Findy) reads Sales Navigator search results and saved lead lists and saves contacts into Reply."}, "email_sequences": {"v": true, "e": "official-docs", "s": "https://web.archive.org/web/20260929060704id_/https://reply.io/pricing/", "checked": "2026-10-15", "n": "Live reply.io pricing page blocks automated fetching (403); read from Wayback snapshot dated 2026-09-29. Email automation is included in all Sales Outreach plans."}, "multichannel_native": {"v": "native", "e": "official-docs", "s": "https://how.reply.io/capabilities/linkedin-outreach/", "checked": "2026-10-15", "n": "LinkedIn runs as a channel inside sequences alongside email, with shared stopping rules."}, "unified_inbox": {"v": true, "e": "official-docs", "s": "https://how.reply.io/specifications/inbox/", "checked": "2026-10-15", "n": "The consolidated Inbox covers automatic and manual emails and LinkedIn messages from all sequences."}, "email_finder": {"v": true, "e": "official-docs", "s": "https://how.reply.io/how-to/find-contacts-on-linkedin/", "checked": "2026-10-15", "n": "The extension works out likely addresses and verifies them, labeling results Valid/Risky/Catch all/Invalid."}, "email_verification": {"v": true, "e": "official-docs", "s": "https://how.reply.io/behavior/email-validation/", "checked": "2026-10-15", "n": "Validation assigns Valid/Risky/Invalid and consumes email validation credits (paid add-on, from $20/month per the pricing page)."}, "database_contacts": {"v": 1000000000, "e": "vendor-claimed", "s": "https://web.archive.org/web/20260929060704id_/https://reply.io/pricing/", "checked": "2026-10-15", "n": "Live reply.io pricing page blocks automated fetching (403); read from Wayback snapshot dated 2026-09-29. 'Access 1+ billion global contacts' / 'live data from 1 billion B2B contacts'."}, "dedicated_proxy": {"v": null, "e": "not-verified", "s": null, "checked": "2026-10-15", "n": "No Reply documentation on LinkedIn proxies or IPs was found among the fetched pages."}, "limits_randomizer": {"v": true, "e": "official-docs", "s": "https://how.reply.io/behavior/linkedin-limits/", "checked": "2026-10-15", "n": "Dynamic limit ranges: Reply picks a random daily count from the configured range 'to look natural'."}, "daily_limits": {"v": true, "e": "official-docs", "s": "https://how.reply.io/behavior/linkedin-limits/", "checked": "2026-10-15", "n": "Per-account daily caps per action type: dynamic range or static number, adjustable up to 100."}, "ssi_monitoring": {"v": null, "e": "not-verified", "s": "https://how.reply.io/behavior/linkedin-limits/", "checked": "2026-10-15", "n": "SSI is mentioned only as a factor in recommended limits; no SSI display is documented."}, "li_warmup": {"v": null, "e": "not-verified", "s": "https://how.reply.io/behavior/linkedin-limits/", "checked": "2026-10-15", "n": "The docs advise warming up slowly (10-15 connection requests per day rising to 20-30), but no automatic LinkedIn warm-up feature is documented."}, "account_rotation": {"v": null, "e": "not-verified", "s": "https://web.archive.org/web/20260711111814id_/https://reply.io/linkedin-automation/", "checked": "2026-10-15", "n": "The LinkedIn automation page says you can 'distribute campaigns across accounts'. Rotating several senders within one sequence is not documented; the help docs assign a LinkedIn account in sequence settings."}, "runs_offline": {"v": null, "e": "not-verified", "s": null, "checked": "2026-10-15", "n": "Not stated in fetched sources."}, "pending_cleanup": {"v": true, "e": "official-docs", "s": "https://how.reply.io/behavior/linkedin-limits/", "checked": "2026-10-15", "n": "The 'Revoke connection requests' setting auto-revokes requests still unaccepted after a configurable 1-180 days (default 7)."}, "pricing_public": {"v": true, "e": "official-docs", "s": "https://web.archive.org/web/20260929060704id_/https://reply.io/pricing/", "checked": "2026-10-15", "n": "Live reply.io pricing page blocks automated fetching (403); read from Wayback snapshot dated 2026-09-29. "}, "price_unit": {"v": "per-user", "e": "official-docs", "s": "https://web.archive.org/web/20260929060704id_/https://reply.io/pricing/", "checked": "2026-10-15", "n": "Live reply.io pricing page blocks automated fetching (403); read from Wayback snapshot dated 2026-09-29. Plans are priced per user per month. LinkedIn automation is included at 1 account per user on Multichannel, otherwise a $69/mo per-account add-on."}, "price_1_account": {"v": 99, "e": "official-docs", "s": "https://web.archive.org/web/20260929060704id_/https://reply.io/pricing/", "checked": "2026-10-15", "n": "Live reply.io pricing page blocks automated fetching (403); read from Wayback snapshot dated 2026-09-29. Cheapest plan with LinkedIn automation: Multichannel, $99/user/mo billed monthly ($89 billed annually), 1 LinkedIn account per user included. LinkedIn is 'only available with a paid subscription' (not in trial). The alternative, Email Volume 1,000 contacts at $59 plus the $69 LinkedIn add-on, costs $128."}, "price_5_accounts": {"v": 404, "e": "official-docs", "s": "https://web.archive.org/web/20260929060704id_/https://reply.io/pricing/", "checked": "2026-10-15", "n": "Live reply.io pricing page blocks automated fetching (403); read from Wayback snapshot dated 2026-09-29. Cheapest monthly-billed option: Email Volume (1,000 active contacts) at $59 for 1 user, plus 5 x $69 LinkedIn add-on = $404/mo. Billed annually: $49 + 5 x $69 = $394/mo. Multichannel: 5 users x $99 = $495/mo ($445 annual). This assumes one user may hold 5 add-on LinkedIn accounts; the pricing page lists the add-on as '$69/month per account'."}, "free_tier": {"v": "trial", "e": "official-docs", "s": "https://web.archive.org/web/20260929060704id_/https://reply.io/pricing/", "checked": "2026-10-15", "n": "Live reply.io pricing page blocks automated fetching (403); read from Wayback snapshot dated 2026-09-29. The current pricing page and FAQ advertise a 14-day free trial. An older help article (Wayback 2025-02-07, https://web.archive.org/web/20250207174946id_/https://support.reply.io/en/articles/7943027-free-plan-in-reply) describes a forever-free plan that cannot launch sequences; its current status is not confirmed."}, "trial_days": {"v": 14, "e": "official-docs", "s": "https://web.archive.org/web/20260929060704id_/https://reply.io/pricing/", "checked": "2026-10-15", "n": "Live reply.io pricing page blocks automated fetching (403); read from Wayback snapshot dated 2026-09-29. "}, "api": {"v": true, "e": "official-docs", "s": "https://how.reply.io/reference/api-limits/", "checked": "2026-10-15", "n": "Public REST API (docs.reply.io): 15,000 calls per 30 days per team member."}, "openapi": {"v": true, "e": "official-docs", "s": "https://docs.reply.io/api-reference/bundled.yaml", "checked": "2026-10-15", "n": "Bundled OpenAPI spec linked under 'OpenAPI Specs' in https://docs.reply.io/llms.txt"}, "webhooks": {"v": true, "e": "official-docs", "s": "https://how.reply.io/reference/api-limits/", "checked": "2026-10-15", "n": "Two webhook generations (legacy V2 and current V3), managed in Settings or via the API."}, "mcp": {"v": "official-remote", "e": "official-docs", "s": "https://how.reply.io/capabilities/integrations/", "checked": "2026-10-15", "n": "MCP server at agents.reply.io/mcp; authentication by bearer API key or OAuth."}, "zapier": {"v": true, "e": "official-docs", "s": "https://how.reply.io/integrations/zapier/", "checked": "2026-10-15", "n": "Zapier app with triggers and actions, plus a Zapier step inside sequences. Make and n8n are also supported."}, "g2_rating": {"v": 4.6, "e": "third-party-confirmed", "s": "https://web.archive.org/web/20260611143309id_/https://www.g2.com/products/reply/reviews", "checked": "2026-10-15", "n": "Live page returned HTTP 403 (curl and WebFetch, 2026-10-15); read from Wayback snapshot dated 2026-06-11 (visible 'X out of 5 stars' and 'N reviews' header)."}, "g2_reviews": {"v": 1543, "e": "third-party-confirmed", "s": "https://web.archive.org/web/20260611143309id_/https://www.g2.com/products/reply/reviews", "checked": "2026-10-15", "n": "Live page returned HTTP 403 (curl and WebFetch, 2026-10-15); read from Wayback snapshot dated 2026-06-11."}, "capterra_rating": {"v": null, "e": "not-verified", "s": "https://www.capterra.com/p/143629/Reply/", "checked": "2026-10-15", "n": "Live page returned HTTP 403 (curl and WebFetch, 2026-10-15); newest HTTP-200 Wayback capture is 2026-02-09 (older than 6 months). No snapshot dated on/after 2026-04-15, so not recorded."}, "capterra_reviews": {"v": null, "e": "not-verified", "s": "https://www.capterra.com/p/143629/Reply/", "checked": "2026-10-15", "n": "Live page returned HTTP 403 (curl and WebFetch, 2026-10-15); newest HTTP-200 Wayback capture is 2026-02-09 (older than 6 months). No snapshot dated on/after 2026-04-15, so not recorded."}, "trustpilot_rating": {"v": 4.6, "e": "third-party-confirmed", "s": "https://www.trustpilot.com/review/reply.io", "checked": "2026-10-15", "n": "TrustScore 4.6 ('Excellent') as of 2026-10-15; star alt text says 4.5."}, "trustpilot_reviews": {"v": 268, "e": "third-party-confirmed", "s": "https://www.trustpilot.com/review/reply.io", "checked": "2026-10-15", "n": "As of 2026-10-15."}}, "unknown_facts": ["type", "dedicated_proxy", "ssi_monitoring", "li_warmup", "account_rotation", "runs_offline", "capterra_rating", "capterra_reviews"]}